Shipping policy
Free shipping Policy
Free shipping on orders totaling $200 or more, applicable to ground shipments within the contiguous 48 states for items weighing less than 75 lbs. Some products may incur special handling fees.
For orders under $200, or those including oversized items or any item weighing 75 lbs or more, shipping fees will apply. If you have any questions, please contact our customer service team.
Shipping Policy
In-Stock, non-freight items, usually ship via UPS Ground within 24 hours. However, daily order volume may affect shipping times. Factory-direct items ship promptly (usually within 7-10 business days) from our manufacturer's stock, although some items may take longer, FOB point(s) as indicated. We ship Monday through Friday and orders received during weekends and holidays are shipped during the next business day. Shipping and handling will be billed FOB shipping point and added to your invoice.
If an item you order is temporarily out of stock, we will contact you with the next-earliest shipping date. At that point, you can choose to wait for the item or cancel it from your order.
All orders with expedited shipping methods need to be placed by 12:00 PM Eastern time to guarantee next day delivery. Saturday is not considered a week day for delivery. Anything ordered Friday would be delivered on the next business day. Severe weather, natural disasters, and other conditions beyond our control can occasionally delay or disrupt our UPS services.
Products weighing in excess of 150 lbs. may be delivered by motor freight. Expedited shipping is not available with less-than-truckload (LTL) shipments, and freight companies do not guarantee delivery dates. Shipping charges will be quoted when you place your order. In some cases, shipping charges may need to be recalculated after your order is placed. We will contact you with the changes in freight charges before going forward with your order. Some shipments containing hazardous items are subject to additional shipping charges.
Unless otherwise requested by a customer, goods will be shipped via carriers of our choice with shipping and handling charges prepaid and added to the invoice. If you prefer to use a specific shipping method, please contact customer service at (856) 697-5250 ext.204. It is always recommended that customers check each incoming shipment carefully before acknowledging receipt from the carrier.
We proudly serve customers across the United States. For our international customers, we recommend contacting Battelini Wrecker Sales Customer Service at (856) 697-5250 ext.204 to place your order. For international orders or shipments to a freight forwarder, we may request a money order for faster processing.
For our Canadian customers, Battelini Wrecker Sales operates as a Non-Resident Importer. This allows us to offer seamless online ordering for UPS Ground shipments to Canada at a single, all-inclusive price. There are no surprise fees after your parcel ships. UPS Ground shipments include customs pre-approval, expedited clearance for Battelini Wrecker Sales products, and door-to-door shipping with tracking. All duties, fees, taxes, and shipping charges are covered in the initial invoice.